Frequently Asked Questions
Why choose us?
We are the cleaner choice, plain and simple. What we use to clean our space makes it into our bodies. Here at Steam Master we only use products with certified organic ingredients, which reduces chemicals and residue on surfaces and in your air, keeping your family safe and healthy.
What about pets?
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
How long does the cleaning process take?
Each service varies for how long it’ll take, however, the average time for cleaning is about one to two hours
Is steam cleaning effective?
The beauty of truck-mounted steam cleaning is that it effectively utilizes heat, chemicals and strength. Steam Master cleans, sanitizes and deodorizes carpet, tile and furniture. Steam Master's cleaning method kills 99.99% of bacteria, germs and dust mites. This includes Covid-19, E. coli, Staph bacteria, Salmonella and other micro-organisms, surface molds, bacteria, viruses and other dirty things lurking around the house. Water has to be heated to 175 degrees for it to effectively sanitize. Steam Master heats water in excess of 212 degrees which is the temperature needed to create steam that quickly kills bacteria, germs, and dust mites
Why choose steam cleaning over other methods
Several times a week we are asked " We have allergies. What is the best way to clean carpets?"
Steam cleaning is also known as deep cleaning. That’s because it is the only carpet cleaning method known to remove at least 97 percent of dirt and bacteria from carpeting. It is also the only method that reaches all the way down to the lowest layer, or “pile”, of your carpeting to clean it thoroughly. This makes it the best method for dealing with the ground in or difficult stains.